SHIPPING POLICY
At KILOTH , we strive to deliver your order as quickly and safely as possible. Please read our shipping policy below.
1. Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
Standard shipping within the USA takes 3–7 business days from the date of processing.
Please note that delivery times may vary depending on location, carrier, and unforeseen delays.
3. Shipping Methods
We use reliable carriers to ensure safe and timely delivery.
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
4. Shipping Costs
Flat-rate or free shipping may be offered depending on promotions or order value.
Any applicable shipping fees will be clearly displayed at checkout.
5. Delays & Exceptions
Kiloth is not responsible for delays caused by the carrier, weather conditions, or customs inspections.
If your order is lost or significantly delayed, please contact our customer support with your tracking number for assistance.
6. Order Accuracy
Please ensure your shipping address is correct before placing the order. Kiloth is not responsible for items shipped to an incorrect address provided by the customer.
7. Contact
For questions about shipping, delivery status, or issues, please reach out to our customer support at:
Email: support@kiloth.com